Preventing the Accidental Deletion of a Transaction
âś… Availability: February 2, 2024
👉 Included in Pro Offer
Transaction pages have undergone a slight change: now, only those with administrative rights to Accounting - including main administrators - will be able to "Delete All" from a transaction page of a form.
Administrators without access to accounting will still see the "Refund All" button, but not the "Delete All" button.
The reason for this change is that non-accounting administrators frequently delete transactions by accident, causing accounting errors.
To clarify, deletion and refunding are two different operations:
- The "Delete All" button, visible only to administrators with access to accounting, removes all traces of the transaction.
- The "Refund All" button, accessible to administrators with access to forms, creates refund entries.
To sum up, if you can't find the "Delete All" button on a form's transaction page, it's not a technical problem. It means that this option has been removed because you don't have access to Accounting (the Accounting feature is not visible in your sidebar).
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